What’s Ours? What’s Yours?

What’s Ours

Con Edison owns and is responsible for repairing or replacing the service wire that comes from the street to your home.

If tree limbs interfere with the service wire, you’re responsible for clearing the tree limbs on your property. A licensed tree-service contractor can remove the tree limbs for you. For your safety, let us know before you begin work so we can detach the electric service wire and confirm the line is not energized.

Where the customer's electric wire connects to the company's electric service wire.

We own and are responsible for the electric meter. If the meter is damaged, we will repair or replace it for you.

What’s Yours

A weatherproof service drop entry point where overhead electric service wires enter a building, or where wires transition from the company's overhead system to the customer’s service.

The service bracket and all the hardware running from the connection point of the electric service wire, down the side of and into the house—including the weatherhead, entrance cable, and meter pan—are your responsibility. If any of this equipment is damaged, you will need to work with a licensed electrician to repair or replace it before we can restore your service. If your equipment is damaged, we’ll always try to restore your power temporarily until your licensed electrician can make repairs and we can fully restore your service.

A downward loop, created in the wire entering the building to allow rainwater or condensation to drip away from the electric service.

The equipment needed at the point where electrical service enters a building.

A meter box is a device used to house a building’s electric meter.

What’s Ours

We own and are responsible for the electric meter. If the meter is damaged, we’ll repair or replace it for you.

Electric wires that run underground through conduits to provide electric service to the customer.

The pipe that electric service runs through. It protects the electric service wires.

Is a utility vault used to house an access point for making connections, inspections or performing maintenance on underground electric services.

Entrance to the manhole is protected by a manhole cover designed to allow authorized utility workers to access the structure.

What’s Yours

A meter box is a device used to house a building’s electrical meter.

Pipe rising up from the underground up the electric meter.

What’s Ours

We own and are responsible for the electric meter. If the meter is damaged, we’ll repair or replace it for you.

Undergrounding is transitioning the overhead wires to an underground system.

The pipe that electric service runs through. It protects the electric wires.

The conduit housing the electric wire that runs down from the pole into the ground to transition into an underground service.

Electric wires running down the pole.

What’s Yours

A meter box is a device used to house a building’s electrical meter.

Pipe rising up from the underground up the electric meter.