

Reliability You Deserve
New York City is the largest economy in the state and among the largest in the country and the world. That’s why we work 24 hours a day, 7 days a week, and strategically invest in our systems to keep your energy flowing.
And it shows. Your power is 9 times more reliable than anywhere else in the United States. That means your power may go out once every 9 years, rather than once a year on average in other parts of the country. We want to keep it that way—now and for decades to come.
Our Investment Plan to Keep Your Energy Reliable
To keep your energy flowing safely every second, we continue to invest to strengthen and expand our energy systems. Our 2026 investment plan supports the infrastructure we need to deliver the energy you expect now—and the growing energy we’ll need in the future to electrify buildings and transportation.
For today and tomorrow, we’re building new transmission and distribution facilities and moving overhead power lines underground. We’re investing in infrastructure to help support your clean energy goals, offering more financial assistance to customers in need, and improving IT infrastructure and tools to better serve your needs.
Reliability
Resilience
Clean Energy
Affordability Is a Priority
We understand the economic challenges many of our customers face, and we're here to help. In 2024, we provided more than $300 million in bill discounts to customers through our Energy Affordability Program (EAP) and we plan to increase outreach to help enroll even more eligible customers.
Understanding Your Bill
Your bill has three parts:
Supply: Energy suppliers produce the power and provide the gas you use and charge us for the power and gas we deliver to you. We buy the energy you use in competitive markets and pass those costs on to you. We don’t make money on energy supply.
Delivery: The cost to build, maintain, and operate miles of pipes, wires, buildings, and other infrastructure to deliver your energy safely and reliably, plus local taxes on energy infrastructure, make up the delivery charge. Nearly 25% of the delivery charge goes to local government taxes on energy infrastructure.