Con Edison Meets Customers' Demand for Renewable Reliable Energy with Incentives to Improve Affordability

Con Edison customers adopted solar generation, battery storage and energy efficiency savings at an increased rate in 2024, with 54,000 solar customers reducing at least one electric bill to zero usage.

In 2024, customers doubled their annual solar generation capacity since 2020 and doubled their battery storage capacity since 2023.

“Con Edison customers continue to transition to clean energy in greater numbers. For example, in 2024, more than 338,000 energy efficiency program participants reduced their annual electric and gas bills and leveraged incentives,” said Vicki Kuo, senior vice president for Con Edison Customer Energy Solutions. “We’re working closely with our customers to help them make informed decisions to conserve energy and save money.”

Prioritizing Energy Affordability

Energy efficiency incentives totaling more than $161 million helped more than 338,000 customers reduce their energy use and save money last year. Of the $161 million, $80 million benefited low- and moderate-income customers.

Additionally, energy efficiency incentives saved customers more than $65 million a year on their annual energy bill with additional savings anticipated to accrue for many years to come.

Con Edison has provided customers nearly $421 million in energy efficiency incentives in the past three years. That saved customers enough energy to power more than 115,000 homes for one year.

The company’s Affordable Multi-family Energy Efficiency Program, last year funded energy efficiency upgrades that reduced energy use for more than 142,000 low- and moderate-income customers.

In 2024, Con Edison’s Energy Affordability Program (EAP) provided $311 million in discounts to help income eligible customers reduce their electric and gas bills. These discounts have increased by more than 80 percent since 2022.

In addition, Con Edison’s EnergyShare program distributed more than $500,000 in grants of up to $200 to income eligible customers for their energy bills. More than 2,700 families benefited from this program in 2024. The grants are made possible by $1. donations from customers and matched by Con Edison. Since 2000, more than $4 million in donations have helped more than 26,000 families.

Clean Energy Initiatives

Consistent with its Clean Energy Commitment, the company advanced its efforts to improve affordability, enhance its world-class reliability and support the transition to clean energy. The following are examples of these efforts.

• Leading in Reliability: In November, Con Edison received the National ReliabilityOne® Award for providing the most reliable electric service in the nation by PA Consulting. The company was also recognized for its Outstanding Reliability Performance in the Northeast Region Metropolitan Service Area.
• Meeting Growing Demand: The Reliable Clean City projects in Queens, Staten Island and Brooklyn are on schedule. Once complete, the RCC projects will add 900 megawatts of transmission capacity for customers, improving the grid’s reliability and supporting the region’s need for electricity.
• Reducing Emissions: Last year, the company retired or replaced more than 78 miles of leak-prone pipe to improve safety, reliability and reduce greenhouse gas emissions.

Supporting Customers’ Clean Energy Initiatives Con Edison customers continue to choose clean energy alternatives including solar generation, battery storage, electric vehicle chargers, and clean heat options.

Solar Energy

Customers continue to choose solar panels to reduce their reliance on fossil fuels, and energy costs.

Con Edison customers installed 100 megawatts of solar generation capacity and 44 megawatts of battery storage capacity in 2024. Con Edison customers now have the capacity to produce more than 679 megawatts of solar energy generated with 75,200 installations.

Con Edison anticipates customer-owned renewable energy projects to remain strong for 2025, based on declining technology costs and incentives for customers. These include incentives such as Community Solar, Solar For All, Renewable Energy Access and Community Help (REACH), and NYSERDA energy storage incentives for retail and bulk projects.

Westchester County and Queens customers continue to be the top solar energy producers.

Battery Storage

Con Edison customers installed a total of nearly 91 megawatts of battery storage capacity by year’s end.

Battery storage customers can charge batteries when energy is less expensive and use it when demand is high and more expensive.

Westchester customers led the region with 676 of the 746 battery storage projects with the capacity to store 28 megawatts of power.

Con Edison continues to work with state and local partners to make it easier for customers to install solar panels and batteries.

Electric Vehicles & Charging

Con Edison’s PowerReady program has provided incentives for more than 11,000 Level 2 (L2) electric vehicle chargers. There are 4,163 L2 chargers located in disadvantaged communities and 2,494 are publicly accessible. The program has also provided incentives for 527 fast charging plugs, of which 322 are located in disadvantaged communities and 239 are publicly accessible.

Every EV that replaces a gasoline- or diesel-powered vehicle means cleaner air for local communities and fewer greenhouse gas emissions.

Clean Heat

In 2024, Con Edison customers installed nearly 14,000 heat pumps. Of those, more than 13,291 were air-source heat pumps, 150 were ground-source and 530 were heat pump water heaters.

Customers who installed heat pumps through the Clean Heat program in 2024, benefitted from more than $160 million in incentives.

Approximately 48 percent of the residential building electrification projects for the Clean Heat program were in Disadvantaged Communities (DAC) as defined by New York State.

The demand for the Clean Heat Program is strong with a 142 percent increase in total applications submitted in 2024 compared to 2023.

The Clean Heat program offers incentives for customers who replace their fossil-fuel powered HVAC systems and water heaters with heat pumps. Heat pumps move energy from the air or in the earth to provide heating and cooling.

From now until May 31, 2025, Con Edison is offering an additional $5,000 to the baseline Geothermal incentive amount. For a limited time, customers can receive up to *$30,000 when installing geothermal heating and cooling technology, or up to $40,000 for customers living in a Disadvantaged Community. Click here for more about the program.

Con Edison is a subsidiary of Consolidated Edison, Inc. [NYSE: ED], one of the nation’s largest investor-owned energy companies, with approximately $15 billion in annual revenues and $71 billion in assets. The utility delivers electricity, natural gas and steam, and serves 3.7 million customers in New York City and Westchester County. For financial, operations and customer service information, visit conEd.com.