Outreach Events
Learn more about our efforts to deliver safe and reliable service to every customer in our service territory.
About
Upcoming
Most Recent
Past Conferences
Select a type of claim
Select a section
About
Upcoming
Most Recent
Past Conferences
About
Con Edison’s Community Resources Conferences are virtual education events for professionals from government agencies and the nonprofit sector. The conferences are typically held four times per year and feature presentations from Con Edison employees and other experts on a variety of helpful topics.*
Back to top
Upcoming Conference
Information for our next conference will be announced soon.
Back to top
Most Recent Conference
Our Summer 2024 Customer Resources Conference was attended by over 100 representatives of community and non-profit organizations. We’re thankful to all of you for helping make the conference a success, and we look forward to seeing you again this winter!
Back to top
Past Conferences
For those who were unable to attend, comprehensive recordings of our past conferences are available.
Winter 2024
Topics Included:
Winter Weather and Outlook Communications
Utility Thermal Energy Networks (UTEN)
Credit and Collections Update
Electric Safety
VIEW PRESENTATION
Summer 2024
Topics Included:
Summer Outlook and Communications
Energy Efficiency
Emergency Preparedness
New York City Emergency Management (NYCEM)
Children’s Education Program
VIEW PRESENTATION
Winter 2023
Topics Included:
Winter weather outlook
Winter bill outlook
Financial assistance for customers in need
Weatherization
A language access update
Environmental justice
Assistance for disadvantaged communities
WATCH RECORDING VIEW PRESENTATION
Summer 2023
Topics Included:
Summer Weather Outlook
Summer Bill Outlook
Life Support Equipment: Outage Preparedness
Language Access
Strategic Engagement & Opportunities for Young Adults
EnergyShare Grants
PULP Utility Clinic
VIEW PRESENTATION
Winter 2022
Topics included:
This year’s winter bill outlook – what to expect and how we can help.
Energy-saving tips,
Energy-efficiency rebate and incentive programs,
Con Edison’s Energy Affordability Program, and
Billing and payment options, including our time-of-use rate and Level Payment Program.
Plus, helpful tips for…
Finding electric-vehicle charging stations in your community,
Shopping for an energy services company (ESCO), and
Staying safe this winter the FDNY way!
WATCH RECORDING VIEW PRESENTATION
Summer 2022
Financial assistance for those in need, including:
An overview of the recently approved Electric and Gas Bill Relief Program,
Information about Con Edison’s Energy Affordability Program (formerly known as the Low-Income Discount Program),
An update on the Home Energy Assistance Program (HEAP) from representatives of the Office of Temporary and Disability Assistance (OTDA), and
A summer energy-bill outlook.
Emergency Preparedness, including:
A summer weather forecast,
A guide to online outage reporting and how to use Con Edison’s interactive outage map, and
Tips for proper hurricane preparedness
WATCH RECORDING VIEW PRESENTATION
Spring 2022
Topics included:
Con Edison’s Energy Affordability Program
Financial assistance for those in need
Natural gas safety and when to dial 811
Electric safety
Shared metering and your rights and responsibilities as a Con Edison customer
How to recognize scams and avoid becoming a victim
WATCH RECORDING VIEW PRESENTATION
Back to top
*Conference topics are subject to change. In the event of a severe weather event or other Company emergency, this conference may be cancelled or rescheduled.
