Gas Meter Relocations: Frequently Asked Questions

Con Edison, or a qualified contractor hired by the company, will be performing construction work on your block in the next few weeks. As part of that work, we will relocate your gas meter outdoors. If you’d like more information, please call 1-800-643-1289 then choose option 2 and one of our employees will review the meter relocation process with you.

The Public Service Commission requires us to relocate your indoor gas meter outdoors when performing any planned service line replacements and repairs, or new service installations. By moving your gas meter outdoors, we eliminate the need for a Con Edison contractor, or qualified contractor hired by the company, to enter your premises for mandatory inspections.

We may not be replacing your neighbor’s gas service or moving your neighbor’s meter may not be possible due to safety considerations, a space constraint, or physical barrier.

Yes. A smart meter allows us to collect your meter reading without entering your premises. However, there are additional mandatory inspections Con Edison is required to perform regardless of the current type of meter. Relocating the gas meter would limit the number of times we would need to enter your premises for this mandatory work.

If you agree to the meter relocation, a new meter set, roughly the size of your existing equipment, will also be built outdoors near the foundation wall of your home. We will determine the exact location. A construction crew may excavate the street, sidewalk, and possibly your property to replace the existing gas service. The outlet piping from your new outdoor meter will then be reconnected to the outlet piping of your existing indoor meter. Your existing meter will then be removed. We will try to locate the meter to the side and not impact curb appeal of the home, but if it cannot be avoided, landscaping can be completed to block the meter from being seen from the street.

The gas meter relocation will be performed along with the gas service replacement. On average, this work can take about one day to complete.

Con Edison, or a qualified contractor hired by the company, will perform the work. To confirm the identity of the employee or contractor at your door, you can ask the worker to show you their ID. You can always call 1-800-75-CONED (1-800-752-6633) to confirm the worker is who they say they are.

Yes. Con Edison, or a qualified contractor, will schedule an appointment to gain access to your home to move the meter outdoors and to replace the gas service. To confirm the identity of the employee or contractor at your door, you can ask the worker to show you their ID. You can always call 1-800-75-CONED (1-800-752-6633) to confirm the worker is who they say they are.

No, but if you refuse to move your meter outdoors you’ll need to sign a form explaining the reason why, stating that you are aware of the benefits of having your meter outdoors, and you will be subject to charges for costs related to survey/inspection of inside piping in accordance with Con Edison’s tariff provisions.

If you refuse to move the meter outdoors, there will be a charge of $179.31 for a 1-3 family home or $358.62 for a 4+ family home per inspection, which will be added to your bill for the month following the inspection/survey. The fee is associated with your gas service line inspection, which is performed once every three years for customer in residential districts, and annually for customers in business districts. Learn more about gas service line inspections.

To opt out, please fill out and email us the Gas Meter Relocation Refusal Form.

No. There is no charge for relocating your gas meter outdoors.

If you refuse to move the meter outdoors, however, there will be a charge of $179.31 for a 1-3 family home or $358.62 for a 4+ family home, which will be added to your bill for the month following the inspection/survey. The fee is associated with your gas service line inspection, which is performed once every three years for customers in residential districts, and annually for customers in business districts.

Learn more about gas service line inspections.

A construction crew may have to excavate the street, sidewalk, and possibly your property to replace the existing gas service. Any work that is required to take place inside your home will be discussed with you before construction begins.

Con Edison or a qualified contractor will need access to the gas meter to relocate it outdoors and replace the gas service.

Our workers will attempt to address any issues with our service piping. If there are problems that require further attention, a Con Edison representative will contact you directly about any follow-up work.