Con Edison: storm central

storm central home

Welcome to Con Edison’s Storm Central

Storms can strike in any season and sometimes can cause damage that interrupts electric service.

Please use this site to find useful information to help reduce the inconvenience of being without power if a storm disrupts service in your area. Whenever weather forecasts indicate a major storm is approaching, look here for preparation tips and information.

Storm Preparation

The information and tips provided in this page can guide you and your family in preparing for storms and severe weather.

	Safety tips			Food and water
	How to Use Dry Ice			Storm checklist
	Weather information

During an Outage

Report an electric service problem/check status

Report an Outage

Check Status of an Outage

Outage Information

Information about electric power outages in the Con Edison service area.

Outage Location Map

Power Outage Video Animations

	Module 1 - How electricity gets to you?
	Module 2 - What causes a power outage?
	Module 3 - How we respond to outages?
	Module 4 - How to prepare for a storm?

Storm Recovery

Straight talk about restoring electrical service.

	Your power is out and that matters to us			Safety is our first concern
	Skilled employees, dedicated to quickly restore your power			An efficient process determines restoration priorities
	Common Questions			Make safety your first concern
	How you can help during a storm or bad weather

Links

Many government agencies and other organizations that respond in times of emergencies have a wealth of information on their Web sites.

For information about emergency response
New York City Office of Emergency Management		http://www.nyc.gov/html/oem/html/home/home.shtml
Westchester Office of Emergency Management		http://keepingsafe.westchestergov.com/
New York Division of Homeland Security and Emergency Services - OEM		http://www.dhses.ny.gov/oem/
American Red Cross		www.redcross.org
American Red Cross in Greater New York		www.nyredcross.org
Westchester Country American Red Cross		www.westchestercounty.redcross.org
Federal Emergency Management Agency (FEMA)		www.fema.gov
U.S. Department of Homeland Security		www.ready.gov

For information about weather
Intellicast		www.intellicast.com
National Weather Service		www.nws.noaa.gov
National Hurricane Center		www.nhc.noaa.gov
National Weather Service Forecast Office		http://www.weather.gov/climate/index.php?wfo=okx

FAQ

Frequently asked questions about power outages.

	Why do I lose power?			How can I help?
	What should I do if a household member relies on electric equipment for a medical condition?			Why do some people get their power restored faster than others?
	My neighbor has power, but I don't. Why?			My electric service is out, but my phone works. Why?
	Why don't I see repair crews in my area?			If dry ice is available, how do I use it?

Online Brochures

To view Con Edison's online brochures and to get information on how to order single copies, click here.