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Stay Safe on the Street

What you need to know to handle power problems outside your home

  • If you see fallen power lines or damaged electrical equipment call 1-800-75-CONED (1-800-752-6633) immediately. DO NOT touch it or try to fix it yourself.

  • Stay away from transmission line towers, utility poles, substation fences, and any other facility marked with "Danger High Voltage" signs.

  • Do not use extension cords or other electrical products outdoors unless they are specified for outdoor use.

  • Electricity and water don't mix. If an electrical product falls into water, DON'T TOUCH IT! If you and the plug are both dry, pull the plug, not the cord, from the outlet. Or, use the circuit breaker to shut off the power.

  • Do not fly kites in areas with overhead power lines.

  • If a power line falls on your car while you're in it, don't get out. The car's rubber tires provide protective insulation. Honk your horn, call for help, and wait for first responders. Tell others to stay away from the car while you wait for help to arrive.

  • When using a ladder near overhead wires, stay back at least 10 feet, use only a fiberglass or wooden ladder, and DO NOT let the ladder come in contact with the wires. NEVER use a metal ladder near overhead lines. If the ladder starts to fall into an overhead line, let it fall and call us at 1-800-75-CONED (1-800-752-6633) immediately.



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